Contact Us
We want to hear from you! If you have questions or comments about a product, your order, or this website, please don't hesitate to contact us and we'll respond to you by the next business day. You may contact us directly at
market@thainpet.com
call 86-573-89993918
Customer Service:
For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
Sales:
If you need information before you buy, you can start a Live Chart with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.