FAQ

1.When did you start the business?
We started pet products business in 2016.
 
2.Are you manufactory manufacturing your products?
Yes. All items on our website are designed and manufactured by thainpet.
 
3.What kind of payments methods do you accept?
We accept Paypal, Visa/Master/American Express, Credit Card Over the phone and Westernunion.
 
4.Is it safe to order from your website?
Yes. We have 128 SSL Secure Certification Authority. Our website can secure your private information. Information exchanged with any address beginning with https is encrypted using SSL before transmission.
 
5.Where are you located?
Our company located in Zhejiang, China.
 
6.Where are you shipping from?
Most of all items are shipped directly to you from our plant in China.